Shipping policy
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. Customers will be notified of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 7-21 business days
Delivery times are estimates and may vary depending on location, carrier availability, customs clearance, weather conditions, or other unforeseen circumstances.
Shipping Locations
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
- European Union Countries
- Selected International Destinations
If your country is not listed during checkout, please contact us before placing your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).
Please allow up to 48 hours for tracking information to become active.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delayed or Lost Shipments
While we work with reliable shipping partners, we cannot guarantee delivery dates.
If your shipment appears lost or significantly delayed, please contact our support team and we will assist in locating your package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Provide your order number and supporting photos.
We will review the claim and provide an appropriate resolution.
Contact Information
For shipping-related inquiries, please contact:
Deic2Desk
Email: support@deic2desk.com
Website: Deic2Desk



